WEBCALL is a multi-channel outsourced contact centre that provides customer relationship management solutions.
Voice calls over the phone, Email, Livechat, and all widely adopted Messaging Apps are WEBCALL’s solutions and services that are delivered across all common communication channels.
WEBCALL OUTSOURCED SERVICES
Companies that have benefitted from outsourcing their contact centre services to WEBCALL includes Industrial equipment, Engineering, Medical & Healthcare, Telecommunication, Facilties Management, Food & Beverage, Financial Services, Information Technology and Fast Moving Consumer Goods.
CUSTOMER SERVICE
FAULT REPORTING /
TECHNICAL SUPPORT
TELE-SALES /
TELE-MARKETING
EMERGENCY
RESPONSE
ADMINISTRATIVE
BACK-OFFICE
OUT-SOURCING YOUR CONTACT CENTRE
100% LOCAL AGENTS
RIGHT-SIZED /
& FLEXIBLE CAPACITY
X-INDUSTRY
EXPERTISE & PRACTICE
TRAINED AND
QUALIFIED RESOURCES
OUR CLIENTS
